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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Choi

March 21, 2025

5  out of  5
rating by Andrew Choi
"Clay is definitely the most effective insurance agent I've ever worked with. Turn-around time on all components are the best I've seen, and he's never to busy to look out for the little guy. I'd highly recommend Clay Shaw for all your insurance needs."
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Stephanie Jarquin

March 4, 2025

5  out of  5
rating by Stephanie Jarquin
"Loved being able to speak to someone face to face. Very friendly people and environment"
We responded:
"Thanks Stephanie, we strive to be an active part of our community while always having an open door for face to face interaction. Thanks for being a valued customer. Clay "
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Chena Burrell

January 25, 2025

5  out of  5
rating by Chena Burrell
"Clay Shaw is outstanding and very professional and knowledgeable. I’m glad I have State Farm Insurance."
We responded:
"Thank you for the great review, Chena! We're thrilled to hear that the team has provided you with outstanding service and that you're happy with your State Farm Insurance. If you need any assistance in the future, don’t hesitate to reach out! -Clay"
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Michael Dorsam

August 22, 2024

5  out of  5
rating by Michael Dorsam
"Informative, patient; actively works with you on your personal details."
We responded:
"Thank you, Michael, for the wonderful 5-star review! We're glad to hear that you found our service informative and patient. Here at Claw Shaw State Farm Agency we are committed to working closely with you on your personal details to make sure you get the support you need! It's our Pleasure to serve you."
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Rachel Hutchinson

October 5, 2023

5  out of  5
rating by Rachel Hutchinson
"The agents worked fast to get me an affordable deposit amount and monthly payment. They made the process fast and simple. I am so happy."
We responded:
"Our team is committed to our customer service. Thanks for acknowledging it."
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Cristin Caine

March 1, 2023

5  out of  5
rating by Cristin Caine
"Clay is FANTASTIC! With one phone call he was able to tell me how moving to State Farm would save me significantly with one of my policies and that my other policy was best where it was. Clay is warm, honest, responsive, and efficient! I highly recommend working with him."
We responded:
"It's an honor to support such a wonderful organization. May You be blessed in all your you do."
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Christie Bell

March 1, 2023

5  out of  5
rating by Christie Bell
"Clay is amazing! He explains insurance in an easy to understand way. Also he was able to get me better coverage on one of my business policies but guided me to stay put on a different policy because I was getting better pricing. He is honest, friendly, and cares about your best interest."
We responded:
"Thanks for allowing us to help you. "
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Lauren Dischert

January 24, 2023

1  out of  5
rating by Lauren Dischert
"I am extremely disappointed with State Farm. My brand new 2022 Lexus GX was hit by a deer Dec 16, 2022 causing approx $24,000 in damage- I took my brand new vehicle to a Lexus Certified Repair Center and they were very transparent and upfront about the damages and repairs- their price never changed. State Farm sent in their first estimate of $8,127 (barely a third of the cost of the Certified Collision Center's) then an adjuster had to go back 2 additional times over a span of 4 weeks preparing additional supplements of $11,300- still not covering the total cost & basically negotiating the price and repairs. My repair center warned me of State Farm pushing A/M (After Market) parts in my new luxury vehicle and I as I reviewed my claims, sure enough State Farm had price listed A/M and second hand parts to go in a brand new Lexus. In addition can you believe State Farm was buying the A/M parts and marking them up to sell to my Certified Lexus Collision Center for my 2022 vehicle? Of course my collision center refused these A/M parts, and explained to me that some of the parts State Farm wanted to use were not compatible and that they couldn't confirm they would even work. Additionally these second hand parts will void my warranties with my new Lexus. I was told by Clay Shaw that I could have all new parts and have my vehicle back to brand new, if I paid out of pocket for it. So while my vehicle has been in the shop for the past 5 weeks, my rental is now due back and State Farm will no longer cover the rental. I was told that I am being charged $400 per week for a rental car while waiting for State Farm to quit playing games and trying to make money off of my repair- a repair that hasn't even started! They are wasting my time and money playing games at my expense. I have had coverage on 3 different brand new vehicles all through State Farm and my agent Clay Shaw never even told me I would need additional coverages for OEM parts on more expensive vehicles. I have been a loyal customer to Clay Shaw and State Farm over the past 5 years and this is my reward, imagine my disappointment. To say I am disappointed is an understatement. As a customer I expect for my agent to look out for me, inform me, as I upgrade vehicles talk to me about coverage- not just collect my money every month. Not only was the accident extremely traumatic, but this experience with State Farm and Clay Shaws Agency has been equally as terrible."
We responded:
"We understood your frustration. We do what we can to help with claims when we can. "
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Kyle Jarmer

August 1, 2022

5  out of  5
rating by Kyle Jarmer
"Left Allstate for State Farm 5 years ago and never looked back since. Clay and Sarah are the best. They will work with you to the best of their ability, I have no complaints."
We responded:
"Thanks Kyle, we are truly thankful for the kind words. We work hard to help our clients obtain the correct coverages for their needs. Thanks again."
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Andy Byrd

July 6, 2022

5  out of  5
rating by Andy Byrd
"Whatever your personal, or business insurance needs, Clay and his team are great to work with, full of integrity, and are very focused on providing the best service. We have been clients for many years and have no desire to change from the BEST!! Thank you for all you do for us!"
We responded:
"Thanks Andy for the kind words. It's our pleasure to serve you, your family and your business. Blessings to you."
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Amanda Montini

January 7, 2022

5  out of  5
rating by Amanda Montini
"Clay provides a service standard that is unmatched in the insurance industry. He has a speedy response time which is important for my painting business needs. He is also able to provide his expertise and knowledge to help us stay on top of our personal insurance needs - auto, umbrella policy, personal property, homeowner's insurance etc. We trust Clay and his team, that's why we keep all of our insurance needs with them."
We responded:
"Thanks for the kind review. We truly enjoy supporting your painting company. Thanks for allowing us to serve you..."