State Farm® Insurance Agent Clay Shaw

"I have been a customer with Mr. Shaw for 8 years. I been nothing but satisfied with the service provided. I have always received immediate responses to my requests and find Sarah and Clay most personable and helpful in every way."

"Absolutely horrible and disgusting customer service from Sarah at this office! I'll tell people not come here and I hope you go out of business."

"Clay is a very good insurance agent. I have been a customer since 2017 and have auto/homeowners insurance through him. He always checks in with me to make sure i am receiving every discount i am eligible for. I couldn’t reasonably ask for more."

"Recently I reached out to Clay Shaw,State Farm for help. Right away I explained my situation and he and Sarah were right there for me. They helped me and were there for me when I really needed it! Thank you for everything!"

"Good rate. Very efficient and smooth process. My agent Logan handled the process professionally."

"Clay is an amazing and personable agent that I can’t recommend enough. I had a lot of issues with my previous agent when it came to communication and doing what they said they would do. I switched over to Clay and he reached out to look over my current policies. With his help we found a bunch of errors my previous agent made and he was able to take the time to explain to me how all of this works and what makes the most sense for me. Clay is very knowledgeable in this field and he will take the time to help you understand what it is you have and what would make the most sense for you. A great agent overall, don’t waste your time with anyone else!"

"Wonderful agent that takes time to explain everything. Very trustworthy. I highly recommend them."

"Knowledgeable and responsive team!"

"Clay Shaw is a tremendous resource and fantastic agent . He is always ready to answer simple or complex questions about your policies and what might be needed additionally . I have sent my entire family to Clay and his agency because he is so wonderful to work with . His office staff with Sarah and Clay is additionally helpful so you couldn’t want anything more. If you need insurance and want the type of service you use to expect Clay Shaw is your person."

"Clay and Team at State Farm continue to ensure I have the right coverage for my auto, home, and life insurance. I would highly recommend Clay Shaw to my friends and family."

"I've probably already left a 5 star review for Clay Shaw and his office but after a simple yet pleasant phone call I had I felt inclined to write another! Clay Shaw and his team offer excellent service, unparalleled accuracy, and spot on customer service. They are always very diligent in their operations and make insurance hassle free. Thank you Clay Shaw & Team!"

"Clay is definitely the most effective insurance agent I've ever worked with. Turn-around time on all components are the best I've seen, and he's never to busy to look out for the little guy. I'd highly recommend Clay Shaw for all your insurance needs."

"Good agent, friendly, easy to work with"

"Loved being able to speak to someone face to face. Very friendly people and environment"

"very helpful."

"Clay Shaw is outstanding and very professional and knowledgeable. I’m glad I have State Farm Insurance."

"I had a GREAT experience with Clay Shaw. I would highly recommend them to anyone with Insurance needs. Fantastic !"

"Informative, patient; actively works with you on your personal details."

"Couldn't be happier to have my insurance through Clay. Easy to work with and gets things done. THANK YOU, CLAY & STAFF!!!!"

"The agents worked fast to get me an affordable deposit amount and monthly payment. They made the process fast and simple. I am so happy."

"Our experience with Clay has been exceptional. His expertise and dedication has made us feel even more secure in our business operations. He tailored a comprehensive insurance plan that perfectly fits our needs, providing peace of mind. We are extremely pleased with his professionalism and highly recommend Clay."

"Clay is FANTASTIC! With one phone call he was able to tell me how moving to State Farm would save me significantly with one of my policies and that my other policy was best where it was. Clay is warm, honest, responsive, and efficient! I highly recommend working with him."

"Clay is amazing! He explains insurance in an easy to understand way. Also he was able to get me better coverage on one of my business policies but guided me to stay put on a different policy because I was getting better pricing. He is honest, friendly, and cares about your best interest."

"I'm a new member to State Farm and have been very impressed with their services. Sarah was professional and able to answer every question I had with great detail. She was able to cut my auto insurance costs in half by switching over and I look forward to remaining a loyal customer."

"I am extremely disappointed with State Farm. My brand new 2022 Lexus GX was hit by a deer Dec 16, 2022 causing approx $24,000 in damage- I took my brand new vehicle to a Lexus Certified Repair Center and they were very transparent and upfront about the damages and repairs- their price never changed. State Farm sent in their first estimate of $8,127 (barely a third of the cost of the Certified Collision Center's) then an adjuster had to go back 2 additional times over a span of 4 weeks preparing additional supplements of $11,300- still not covering the total cost & basically negotiating the price and repairs. My repair center warned me of State Farm pushing A/M (After Market) parts in my new luxury vehicle and I as I reviewed my claims, sure enough State Farm had price listed A/M and second hand parts to go in a brand new Lexus. In addition can you believe State Farm was buying the A/M parts and marking them up to sell to my Certified Lexus Collision Center for my 2022 vehicle? Of course my collision center refused these A/M parts, and explained to me that some of the parts State Farm wanted to use were not compatible and that they couldn't confirm they would even work. Additionally these second hand parts will void my warranties with my new Lexus. I was told by Clay Shaw that I could have all new parts and have my vehicle back to brand new, if I paid out of pocket for it. So while my vehicle has been in the shop for the past 5 weeks, my rental is now due back and State Farm will no longer cover the rental. I was told that I am being charged $400 per week for a rental car while waiting for State Farm to quit playing games and trying to make money off of my repair- a repair that hasn't even started! They are wasting my time and money playing games at my expense. I have had coverage on 3 different brand new vehicles all through State Farm and my agent Clay Shaw never even told me I would need additional coverages for OEM parts on more expensive vehicles. I have been a loyal customer to Clay Shaw and State Farm over the past 5 years and this is my reward, imagine my disappointment. To say I am disappointed is an understatement. As a customer I expect for my agent to look out for me, inform me, as I upgrade vehicles talk to me about coverage- not just collect my money every month. Not only was the accident extremely traumatic, but this experience with State Farm and Clay Shaws Agency has been equally as terrible."

"Sarah is fantastic. My family and I have been using her for years. She is always there when we need insurance help. You could say she takes "like a good neighbor " to heart. I would highly recommend her. 10/10"